John was great during and after the service. Very knowledgeable and patient, will come back

Work that needed to be done was done only problem was them being 2 hours behind. I needed to get the work done so had to stay. They also told me they were two hours behind but figured for them being that far behind they would offer some sort of discount.

They are not pushy and very patient with the customers. They treat customers like family. It was a very nice experience.

My experience with Beaver Chevrolet has been extremely disappointing, and I say that as someone who has tried to be patient and give this dealership every opportunity to make things right. My son purchased a 2020 Chevy Blazer that was advertised as a certified pre-owned vehicle, supposedly backed by a comprehensive inspection. At this point, I have serious questions about how thorough that inspection actually was. When we went to pick up the vehicle the very next day, we discovered a hole in the bottom center of the windshield. How does something like that get missed during a supposedly comprehensive certification inspection? That was only the beginning. My son was later stranded on the side of the road, where AAA pointed out that the battery installed in the vehicle was too small for it. Since then, he has dealt with multiple fuel injectors and switches needing replacement, and the transmission has now been replaced three times. Most recently, Beaver Chevrolet had the vehicle for nearly a month because the check engine light kept coming on. Given the vehicle’s history, this was hardly a surprising development. Yet, shortly after getting the vehicle back, my son arrived at his father’s house and the check engine light came right back on. Let that sink in. A vehicle sold as certified pre-owned, subjected to repeated repairs, including three transmission replacements, and nearly a month in the service department is still experiencing problems. To be fair, I want to acknowledge that the service department has been accommodating throughout this ordeal. My frustration is not with the individuals who have tried to help us, but with the overall situation and the fact that we are still dealing with these problems after everything that has been done. At what point does a dealership step back and acknowledge that something is seriously wrong? In my opinion, the professional thing to do would be to take this vehicle back and refund my son the money he put down, rather than continuing to put him through an endless cycle of repairs. Unfortunately, we have not reached that resolution. GM has been notified, but we have been told that a buyback through GM is not an option. Meanwhile, my son is left dealing with a vehicle he cannot depend on and has spent far too much time without having it in his possession. A certified pre-owned vehicle should offer a reasonable level of confidence in the vehicle being purchased. It should not leave a customer wondering what is going to fail next or whether the check engine light will return as soon as the vehicle leaves the dealership. This experience has completely changed how I view Beaver Chevrolet. I would have a hard time recommending this dealership to anyone considering purchasing a vehicle. I would strongly encourage buyers to do their homework, ask detailed questions about the certification process, and carefully consider their options before making a purchase. And for me personally, this experience extends beyond Chevrolet. I would be reluctant to do business with any dealership operating under the Beaver name, regardless of the brand they sell. I understand that used vehicles can develop problems. What I find unacceptable is the ongoing pattern of significant mechanical issues, repeated repairs, and the lack of a satisfactory resolution. My son purchased a vehicle expecting reliability and peace of mind. Instead, he has been left with frustration, inconvenience, and a car he still cannot trust. That is not the experience anyone should have after purchasing a certified pre-owned vehicle.

There were four items that should have been told up front. The vehicle is a turbo which is not listed on the sticker. That means an extended warranty would just about be mandatory since the manufacturer found out about the issue in 2019. The second issue was the percent on the finance was not told. The third issue was we expected as second key to any vehicle purchased. We are now in day two of trying to get a key. Considering we bought a rental it shoud be taken care of by now. I informed Chris I was not looking for a car or truck for me. The fourth issue was the tread on the car wont last 10 000 miles. I had to purchase 4 new tires the next day. The paper work I signed for puts all the responsibility on the buyer not the seller. Seeing how I am a 26 year vet with more medical issues than I can list here I have Ptsd and memory loss. It does not help me when I am looking for a vehicle that my wife wanted. We had two other dealers one in Gainsville and one in Palatka waiting for us. We came there to drive the car not buy it so what pushed my buttons? The transparency of Chris was the driving force. He also ordered me a $41 matching pen. So how about the second fob to open the vehicle? I hope my service counts for something in todays market. Respectfully, Dr. Scott Retired. Also we have not owned a new vehicle since 2004. It was a Honda Civic.

Im really disappointed every time i get my truck back the check engine light comes on right away. Now we have to change another part. Seems beaver hires part changers and not technicians with diagnostic experience

Josh was amazing. Best experience buying a vehicle

I felt welcomed and at home. Corey was very helpful. I enjoyed the snacks while waiting for my service to be completed.

Great service as always from Evan and Austin. We truly appreciate them! They always do a thorough job of checking my car and keeping me up to date on any existing repairs. I love my Beaver Chevy family ❤️

I enjoyed my experience. Reggie was super attentive to what I was looking for. His knowledge made my car buying experience super easy.

The service department always takes great care of us and our vehicles! Wouldn’t take them anywhere else!

Harold was fantastic. He is personable and very helpful. I would highly recommend him to friends and family

After having our suburban serviced for transmission and engine oil change. There is a rattle somewhere under the vehicle and that was not there before. . Need to have it identified and fixed.

Wow!!! Shout out to Chris! I love my new car!!

My wife and I are so excited to be in our new Chevy Blazer. This is all thanks to Josh! He was very professional and patient through out the whole process. Thank you so much for your help!